Addy 
Addly 
Goalify 
Monet Self-service address change
The single most common post-purchase support ticket, handled by the customer in seconds — before the label is printed and the cost is locked in.
Turn "cancel my order" into a bigger order
Reviso lets customers edit their orders after checkout — address, products, quantities, variants — before anything ships. Support tickets fall, cancellations fall, returns fall, and AI upsells turn the edit screen into a second revenue moment.
5.0 (1)Free to install
Launched Jun 23, 2026 · by Ninety 9 LTD, Varna
Highlights
What Reviso does
- Cancellation deflection flow with incentive discounts or a free gift
- Post-purchase AI recommendations and recently viewed products to lift AOV
- Fewer returns because shoppers fix mistakes before fulfilment, not after
- Smart rules controlling edits by country, customer tag and order conditions
- Change address, shipping method, variants or quantities without a support ticket
Features
Every capability, in detail
Edit items, quantities and variants
Wrong size, wrong colour, forgot an item. Reviso lets shoppers correct it themselves at any point before fulfilment.
Cancellation deflection
When a shopper starts a cancellation, offer an incentive discount or a free gift instead. A saved order beats a refunded one every time.
Post-purchase AI upsells
The edit screen is a high-attention page with a warm buyer on it. Reviso fills it with AI recommendations and recently viewed products.
Rules by country and tag
Control exactly who can edit what. Restrict address changes in some markets, allow item swaps only for tagged customers, set order-value conditions.
Native Shopify design
The edit interface looks like it shipped with Shopify, so customers never feel handed off to a third party.
Returns and exchange tooling
Automated approvals, return windows, return reasons, store credit, exchanges and non-returnable items, all in one place.
Works with customer accounts
Lives inside Shopify customer accounts, so shoppers find it where they already look for their orders.
Compatibility
Works with the stack you already run
Customer accounts
Shopify Admin
Cart drawers & Kaching bundles
Foxify & GemPages
Judge.me review apps
Monster, Vitals & Avada
Multi-currency apps
PageFly & EComposer
FAQ
Questions merchants ask
Can customers edit an order after it has shipped?
No. Reviso only exposes edits before fulfilment, which is exactly the window where a change is still cheap. Once an order is fulfilled the edit options close automatically.
How does Reviso reduce returns?
Most avoidable returns start as a mistake at checkout — wrong variant, wrong address, wrong quantity. Letting the customer fix that before the parcel moves removes the return entirely, along with its shipping cost and restocking work.
Can I stop customers from changing certain things?
Yes. Smart rules let you allow or block each edit type by country, customer tag and order conditions, so you keep control over high-risk changes.
What does the cancellation flow offer?
When a shopper begins to cancel, Reviso can present an incentive — a discount on the current order or a free gift — as an alternative to cancelling outright.
Is Reviso free?
Yes, Reviso is free to install from the Shopify App Store.
Guides
Get more out of Reviso
Retention & Post-Purchase
Reviso
Reviso
Post-Purchase Order Editing on Shopify — The Complete Guide
What customers actually want to change after checkout, which edits are safe to allow, the rules you need around them, and why the edit screen is a revenue surface.
6 min read
Retention & Post-Purchase
Reviso
Reviso
Partial Refunds vs Order Edits — Fix the Shopify Order Instead of Unwinding It
When to let a customer add, swap or remove a line after checkout, and when a partial refund is the cleaner (and cheaper) path.
1 min read
Retention & Post-Purchase
Reviso
Reviso
Put the Order-Edit Link in the Shopify Confirmation Email
Where to place a self-serve edit link after checkout, the copy that gets used, and the mistakes that send people to support anyway.
1 min read
Install Reviso in under two minutes
Post-purchase self-service order editing with cancellation deflection and AI upsells.
Every app installs from the Shopify App Store. No theme code, no developer needed.